Preparing the project for production is the first step in the localization process. It starts by the project manager who receives the client’s hand-off. The project manager sends all the original source build to the localization engineer who extracts the content and converts it into a workable format.
The linguistic kit is now ready for processing. The style guide and glossary are created and approved by the client. This paves the way for starting the translation process which includes three phases; Translation, Editing and Proofreading (TEP). Language is first handled by a native translator who reads the original material and translates it into the target language, ensuring that the meaning of the source text is retained. A great effort is done in this regard in searching for new concepts, ensuring accurate and appropriate rendering of content in the target language. Then a professional reviewer corrects the human translation mistakes (if any), improves language style and flow, making sure that every word is translated and revised. The third step is proofreading which involves checking through the document, making sure that all instructions, style guidelines and approved terminology are followed and providing an error-free product. Another type of proofreading is done by a specialized Arabic linguist who only checks linguistic, non-translation aspects, such as structure, grammar, spelling and style of the target language.
After all translation and linguistic aspects are done, the whole project is sent to the project manager who in turn sends it to the DTP department in case the project involves typesetting, artwork, layout, graphics, etc. DTP specialists open workable file formats in CAD tools, localize and adapt source artwork, prepare templates, styles and fonts, typeset content and create target files. The product is now final in terms of language and layout, ready for in-context check.
Delivering the project is not the end of service. A follow-up plan is carried out to ensure that all client’s feedback is well noted and taken into consideration. In case the client has a certain request for modification, it is well received, documented and immediately considered. Keeping in touch with the client is an important element to achieve highest levels of customer satisfaction.
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